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Site5

Details
 
Editor Rating
 
pricing
9.0

 
features
6.0

 
reliability
10

 
customer support
10

 
ease of use
6.0

Total Score
9.0

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User Rating
 
pricing
7.9

 
features
4.5

 
reliability
3.8

 
customer support
7.3

 
ease of use
5.8

User Score
5.9

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Site5 Web Hosting – Free Day Trial + Choose Your Location. Site5 offers the bescustomer service along with amazing web hosting! Find ouwha, people already know and why they trusus with their website hosting. Try us free for days and see why our customers love us!

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  • Catherine Lucas
    May 11, 2007 at 7:23 pm

    I have used Site5 for over 6 months, I will no hesitate to recommend Site5 as your choice of hosting.

    Reply

  • Bonnie Mills
    May 31, 2007 at 11:08 pm

    I needed to move my learning website to a more responsive hosting company. I am so glad I chose Hub. Every time I call or chat, they are prompt, helpful, and respectful. My old host used to treat me like an annoying burden. Hub is good.

    Reply

  • Eric White
    March 1, 2008 at 2:11 pm

    Site5 hosting provides the best customer service there is! They are helpful every step on the way and spare me a lot of frustration and trouble. Very often they walk an extra mile! I transferred all my sites to them.

    Reply

  • John Murray
    August 16, 2008 at 9:42 pm

    I called today for tech support and was connected to Zach. He was able to resolve my problem in about 30 seconds. Very efficient, very professional, and friendly. Your support team is terrific.

    Reply

  • Lois Ortiz
    October 12, 2008 at 11:08 pm

    Site5Hosting is the greatest. I need some answers today and there was not wait time on hold. They were fast to answer and took the time needed to make sure I understood the answer clearly. Every question I had was treated as important. Thanks Site5

    Reply

  • Allen Jacobs
    May 29, 2010 at 5:24 am

    highly reccommend using tech chat support, fast, accurate and very helpful

    Reply

  • Peggy Foster
    July 17, 2010 at 3:55 pm

    I just recently switched over to HostGator, and these guys rock. Quick uploads and downloads, great packages, and the customer support is FAST & friendly.

    Reply

  • Larry Bell
    August 25, 2010 at 6:31 am

    The hosting seems to work without any problems. The best thing about Site5 is there really very helpful tech support – they really do go the extra mile. Excellent. Thank you so much to all at Site5!

    Reply

  • Ruby Edwards
    January 18, 2011 at 3:19 am

    I think he has improved over the last years and still needs work pertain to the ticket support.

    Reply

  • Virginia Wright
    February 17, 2011 at 5:22 pm

    Hosting three sites there, got hacked too many times (twice in past two weeks). Support was slow to response… They dont reply on chat or to emails, and required me to make international calls to talk to them about THEIR problem…

    Reply

  • Jonathan Stephens
    May 15, 2011 at 4:59 am

    Just wanted to say I am a big fan of Site5 and say thanks for the great customer service. Just used your online customer service and talked to Brian C. He was very knowledgeable and quick to give me the answers I need to get started with Word Pr

    Reply

  • Melissa Bishop
    September 7, 2011 at 5:32 pm

    Because I am new to website building, I needed a hosting co. that is not only reliable, but very supportive. Site5 meets my needs. They maintain a truly impressive and responsive tech support system available 24/7. Plus, the articles in their knowledge

    Reply

  • Charles Jordan
    November 18, 2011 at 9:21 am

    I have several accounts with the Site5. every time I have been in need of technical assistance, they have been quick and helpful .. I have worked with web development and hosting since 1998, and have had many different hosting solutions … nothing

    Reply

  • Jacob Andrews
    March 20, 2012 at 10:28 pm

    I had issues with my back office and i am so impressed with the way Site5 Support took their time to resolve the issue. Thank you for being there for me

    Reply

  • Gloria Fletcher
    February 14, 2013 at 1:29 pm

    These guys have grown too fast for me, i cant get service from them anymore.

    Reply

  • Judith Baker
    August 5, 2013 at 11:40 pm

    good

    Reply

  • Jeffery Phillips
    October 26, 2013 at 9:56 am

    I switched from go Site5 to Site5 a few years ago and all was great until 3-4 months ago when there would be small issues. At the current time, the servers seem to be down more than up. I would avoid this host at the current time

    Reply

  • Edith Long
    April 21, 2014 at 9:51 pm

    The staff at the chat support are very friendly and helpful. I got all my questions answered in 5 minutes.

    Reply

  • Andrea Jimenez
    February 9, 2015 at 11:49 pm

    Site5 has excellent customer service. Tech support is always friendly, patient and very helpful, no matter who takes my call. I have never been made to feel that I was asking a crazy question. Tech support is easily reached 24/7. Their service

    Reply

  • Sherry Lawson
    December 28, 2015 at 4:38 pm

    Site5.com is amazing! I never write reviews online but after their ongoing amazing support I felt just had to. Great deal – 3 plans that cover anyones needs. SSD bsaed fast servers. Super fast and very nice n cool n personable support when you nee

    Reply

  • mthompson
    February 9, 2016 at 1:29 am
    Positives
    Looks good on paper
    Negatives
    in reality it is worse
    Rating
    pricing9.8
    features3
    reliability2.6
    customer support9.6
    ease of use3.5

    Really Cheap, you get what you pay for

    Reply

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pricing

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ease of use